Terms of Service

Last updated: May 18, 2026

Welcome to Merchant Playbook ("we", "our", or "us"). By accessing or using the Merchant Playbook website, products, apps, or services collectively referred to as the "Services", you agree to be bound by these Terms of Service ("Terms").

If you do not agree with these Terms, please do not use our Services.

1. Use of the Website

Merchant Playbook provides information, tools, and resources designed to help e-commerce merchants build trust, improve their storefronts, and grow their businesses with practical systems.

You may use our website and Services only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website or Services in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, accounts, data, or infrastructure.
• Interfere with the security, availability, or performance of the website or Services.
• Use the Services to distribute harmful, misleading, abusive, or unlawful content.

2. Eligibility

By using our Services, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business you represent.

3. Product and Service Information

Information provided on the Merchant Playbook website is for general informational purposes only. While we aim to keep our content accurate, useful, and up to date, we do not guarantee that all descriptions, features, pricing, availability, or other information are complete, accurate, or error-free.

Product features, app capabilities, integrations, designs, and descriptions may change, be updated, removed, or released at a later time without prior notice.

4. Intellectual Property

All content on this website and within our Services, including but not limited to text, logos, graphics, icons, layouts, product names, interface designs, and brand assets, is the property of Merchant Playbook or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, license, or create derivative works from our content without our prior written permission.

5. Third-Party Services

Merchant Playbook may reference, connect with, or integrate with third-party platforms and services, including but not limited to Shopify, Google, analytics providers, payment processors, hosting providers, and other external tools.

We are not responsible for the content, availability, policies, actions, or practices of any third-party services. Your use of third-party services is subject to their own terms, policies, and requirements.

6. Merchant Responsibilities

If you use Merchant Playbook products or apps for your store, you are responsible for ensuring that your store content, product information, claims, policies, and customer-facing materials are accurate, lawful, and compliant with applicable rules and regulations.

You are also responsible for maintaining the security of your store, accounts, login credentials, and any third-party platforms connected to our Services.

7. Disclaimer

The website and Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, accuracy, performance, availability, suitability, or security of the Services.

Merchant Playbook does not guarantee specific business results, conversion improvements, sales increases, customer behavior, platform approvals, or outcomes from using our Services.

8. Limitation of Liability

To the maximum extent permitted by law, Merchant Playbook shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the website or Services.

This includes, but is not limited to, loss of profits, revenue, data, business opportunities, goodwill, or other intangible losses.

9. Termination

We reserve the right to suspend, restrict, or terminate access to the website or Services at any time if we believe these Terms have been violated, if your use creates risk for Merchant Playbook or others, or if required by law or third-party platform policies.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the website or Services after changes are posted means you accept the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@merchantplaybook.com

Website: https://merchantplaybook.com